Notes from the sharp end of care
Thinking from the Leafnotes team on voice-first recording, AI in social care, and evidence that writes itself.
5 October 2026 · Leon Rossiter, CEO & Co-founder
Why Leafnotes exists
Leafnotes didn't start as a care management system. It started with dementia, a digital companion called Lola, and a question we're still asking: how do people who need long term care and support thrive?
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5 October 2026 · Andy Massey, Head of Partnerships
You don't need a new housing system. You need better support notes.
Supported housing providers are two organisations: a landlord and a support service. The housing side is well served. The support side is the one commissioners pay for, and the one 2027's licensing regime is coming for.
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5 October 2026 · Andy Massey, Head of Partnerships
Your best support worker might be writing your worst notes
Caring for someone and writing about it are two different skills, and our records only measure one of them. Why voice levels the field for the people who find written recording hardest.
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18 September 2026 · Leon Rossiter, CEO & Co-founder
Care recording was rigid systems with clicking icons or typing. So we built something more intelligent & flexible.
A third of UK care systems record a day as a row of ticks. Same thirty seconds, a far richer picture — and why the flexibility underneath came from building with five kinds of care at once.
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17 September 2026 · Louis King, Customer Success & Operations
Where you start isn't a verdict
Ten months in children's residential care while at uni, what it showed me about the job, and where I am now.
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9 September 2026 · Adam Galloway, CTO & Co-founder
Anyone can build a case management system now. Then you have to keep it safe.
A note for information managers, DPOs and anyone who has recently been told "we could just build our own". The demo is the easy part. The security bill never stops arriving.
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7 September 2026 · Leon Rossiter, CEO & Co-founder
Why we publish our prices, and why almost nobody else in care tech does
A short history of how care software learned to follow the money, and why we decided not to.
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28 August 2026 · Leon Rossiter, CEO & Co-founder
Social care is still cooking its sausages under the grill
Burnt fingers, double the amount of time, burnt on one edge sausages... social care organisations deserve better than this!
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27 August 2026 · Andy Massey, Head of Partnerships
Someone has finally written down what good AI in care looks like
The AI in Social Care Alliance has set out what responsible AI in care should be. Two things they get exactly right — and how both play out in what we build.
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11 August 2026 · Andy Massey, Head of Partnerships
How do you evidence a relationship?
Ofsted is consulting on making "children's enduring relationships" an evaluation area. It's a good idea — and a recording problem.
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7 August 2026 · Leon Rossiter, CEO & Co-founder
Our new starters, and the inverse law of love
Louis and Mia have joined the team, both under 25. It got me thinking about what a company actually owes people — and why I think the care a business owes you runs in the opposite direction to what it pays you.
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6 August 2026 · Adam Galloway, CTO & Co-founder
Burnham's National Care Service: what it actually means for providers
The Casey Commission now reports in summer 2027 and workforce reform is moving ahead of it. A look at what the 29 July announcement changes for social care organisations, and what to get in order now.
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4 August 2026 · Andy Massey, Head of Partnerships
The law just started listening. Your notes are how it hears.
The Supreme Court has replaced the Cheshire West acid test with a rounded assessment that puts a person's own wishes and feelings first — and the daily care record just became legal evidence.
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4 August 2026 · Andy Massey, Head of Partnerships
Ofsted is about to read your records differently. Here's why that might be a good thing.
Ofsted is consulting on replacing the single overall judgement with colour-coded report cards. What the proposals mean for children's homes — and for the records inspectors will read.
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16 July 2026 · The Leafnotes Team
Voice-first case notes: giving carers back their evenings
Most case notes get typed hours after the care happened, and the records suffer for it. What changes when carers can simply speak them instead.
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